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Archive for the ‘workplace learning’ Category

I-KNOW 2009 & the first steps towards motivational design for informal learning tools

Sunday, September 6th, 2009

Last week we were at Graz, first for a MATURE Consortium Meeeting and then for the I-KNOW conference, which I always enjoy for its atmosphere. It is far more relaxed and suitable for networking with long lunch and coffee breaks in the afternoon. Unfortunately, the quality of the talks did not live up to my expectations  based on previous years’ experience (despite the fact that the MATURE project contributed 7 presentations and one poster presentation). This is strikingly similar to the WM 2009 in Solothurn. Is this a (rather alarming) indicator that traditional knowledge management forums do not attract the top research contributions? Or is the topic as such no longer fashionable?

On the other side, the event hosted the kick-off event for the Special Interest Group on Professional Learning (www.sig-protel.eu), which tries to increase the visibility of the topic on a European level, first by better networking among the concerned European research projects like MATURE, APOSDLE, ROLE, and others. In the discussion, it has turned out that despite the ambiguity of the term, professional learning seems to be umbrella term for KM and workplace learning. This SIG is a promising sign for a maturing community.

This year, Christine and I were giving a talk on integrating motivational aspects into the design of informal learning support, which reported on our findings on how to integrating motivational measures into tools for informal learning (the paper is available from here). Christine has done most of the work in ethnographic studies and their analysis. Currently, together with our colleague Athanasios, they are struggling to integrate their ideas into the four demonstrators of MATURE Year 2 demonstrators.

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OnlineEduca Berlin 2008

Saturday, December 6th, 2008

On Thursday and Friday I had the opportunity to go to the OnlineEduca Berlin. It is a huge combined congress and fair with over 2.000 participants from more than 90 countries. For my taste, this is way too big – it creates an atmosphere of restlessness and anonymity where meeting people is possible, but you do not really feel like spending enough time on really exchanging ideas. Breaks are too short, sessions too many. But it appears that others do not share this opinion – otherwise they would not come to the event repeatedly.

Well, apart from that, there were interesting keynotes on the first day: Michael Wesch, a anthropologist from Kansas presentedwho managed that his home-made YouTube video became an incredible success (and he has since then produced several interesting ones! – my colleague Valentin already recommended one of them in his recent blog entries), but also Norbert Bolz (who was less entertaining, but also had interesting ideas) like the importance of self-branding.

While there was no single big conference theme, I gained the impression that the two big topics were serious games and (with some distance) mobile learning. There was some reference to personal learning environments (e.g., by Fronter) and the obligatory reference to Web 2.0,  but few consequences could be seen.

I myself presented MATURE from an (almost) non-technical perspective, highlighting new approaches to guidance via the gardening metaphor and the necessity of a participatory culture:

Additionally, Gilbert Peffer from CIMNE organized a session on serious games for the financial domain (both for private financial decisions and for professional trader training), and provided a possibility to look into the upcoming xDELIA project (where FZI a is also involved both from the sensor side and from the perspective of experimental economics).

On the day before OnlineEduca, I participated in the ICOPER event on Competencies as the Currency for Learning, which aims at bootstrapping a standardization effort on competencies. More about that in the blog entry on the MATURE blog.

ECTEL 2008 – "Time for Convergence" @ Maastricht

Friday, September 19th, 2008

This week I had the opportunity to attend the 3rd European Conference on Technology Enhanced Learning at Maastricht in the Netherlands. It was a good networking opportunity for the TEL community, which some dubbed as a “big family” (with all the different aspects of a family). About 130 participants included mostly players from the European projects in the TEL area.

There were some interesting key notes:

  • Kia Höök inspired the participants to consider the body and the affective dimension of human behavior in their research and development. I think that there is a huge potential, particularly if we want truly holistic and motivating/engaging learning experiences, although it is not easy to see how to transfer her research results, e.g., to workplace learning support. One step in that direction could be the upcoming Call 3 STREP xDELIA where my colleague Clemens van Dinther is involved in and which will deal with emotions.
  • Manu Kapur reported on his experiments on “productive failure”, which showed that students who fail in groups confronted with ill-structured problems outperform those who are successful in groups with well-structured problems even in well-structured problem domains. This implies that short-term failure may not be a reliable indicator for longer term learning success.

ECTEL08 has given itself the mission “Time of convergence”, aiming at bridging different learning contexts. The discussions at the conference showed that convergence it still at its beginning. This manifested in the recurring debates about the role of informal learning and whether the TEL community should target that more (as APOSDLE and MATURE have started):

  • There was an increasing number of presentations and discussion contributions (e.g, from Graham Attwell as part of the MATURE PLE conceptualizations), including the keynote by Roy Pea who emphasized the role of informal learning compared to formal learning (e.g., only 5% of a student’s learning is within formal contexts).
  • On the other side, Pierre Dillenbourg doubted that this turn towards the “informal” is helpful for the TEL community (he still acknowledges the importance of informal learning) and suspects that this emerging shift of attention is because of frustration about not being able to change the formal system.
  • Rob Koper emphasized in the closing panel that if we want to have informal learning support, we should first work on the acknowledgment and valuing of informal activities in career development.

The EC (represented by Pat Manson, Marco Marsella, and Martin Májek) explained that investments into TEL have so far not entered practice in a sufficient way. Stefanie Lindstaedt pointed out that industry could be faster to introduce workplace learning tools, but for that we need to provide evidence about the impact, and this can only be achieved if we do not focus on short term effects, but also on longer term effects.

Also for MATURE, this was a good event. On the first day, MATURE presented the first results of the five months of the project and organized a workshop on Learning in Enterprise 2.0. This was a very good opportunity to bring together the different strands of development (ethnography, concept development, and technical integration of existing tools within design studies) in an open atmosphere and to receive feedback from the community. Additionally, Graham Attwell presented the rolling out of a first simple PLE based on Freefolio in the UK, which is closely linked to MATURE activities.

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Learning in Enterprise 2.0 Workshop and first MATURE results

Tuesday, September 9th, 2008

Next week, I will attend the ECTEL 2008 conference at Maastricht. Together with several others I am organizing the LEB 2008 workshop (Learning in Enterprise 2.0 and Beyond), which aims at exploring the implications of web 2.0 and e-learning 2.0 to learning in enterprises. This will also be a good opportunity to see the results of the first five months of the MATURE IP and to get into discussion with us:

  • Informal learner styles: Individuation, interaction, in-form-ation (Ronald Maier, Stefan Thalmann)
    This contributions presents an informal learning typology based on the first ethnographic study.
  • Concept of a Tool Wrapper Infrastructure for Supporting Services in a PLE (Tobias Nelkner, Wolfgang Reinhardt, Graham Attwell)
    The authors present further steps towards the notion of a personal learning environment in enterprises.
  • Ontologies, Dialogue and Knowledge Maturing: Towards a Mashup and Design Study (Andrew Ravenscroft, Simone Braun, John Cook, Andreas Schmidt, Jenny Bimrose, Alan Brown, Claire Bradley)
    This contribution introduces a design study of combining the SOBOLEO tool for supporting ontology maturing and the Interloc tool for argument games.

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Presentation on Knowledge Maturing at Ohrid Summer School

Monday, June 16th, 2008

In the middle of weeks of heavy travelling, I am currently at Ohrid for the PROLEARN/EATEL Summer School. Pablo and I had the opportunity to open the summer school with the first lecture on Knowledge Maturing: a different perspective on learning where we explained the main conceptual foundations of the MATURE IP.

Learning in Enterprise 2.0 and Beyond – ECTEL 2008 Workshop

Friday, May 2nd, 2008

Rethinking learning in enterprises in response to bottom-up participatory approaches is one of the main themes of the MATURE IP. So together with my colleague Simone Braun (FZI), Graham Attwell (Pontydysgu), Eric Ras (Fraunhofer IESE), Stefanie Lindstaedt (Know-Center), and Ronald Maier (University of Innsbruck) we are organizing a workshop at this year’s ECTEL conference in Maastricht on that subject: Learning in Enterprise 2.0 and Beyond.

Recently, we have seen a paradigm shift in technology support for learning towards more participatory approaches in which learners are seen as active contributors. Within enterprises, this new perspective brings together traditionally separated disciplines like e-learning, knowledge management, and human resources development, but also requires a fundamental change of the culture of the respective enterprise towards an enterprise 2.0, which is characterized by enhanced collaboration and a cultural of employee participation. The enterprise 2.0 needs to understand itself as a learning organization, needs to leverage bottom-up processes (from the employee towards the organization) and aim at closed-loop approaches where feedback, continuous improvement, and encouraging small and large-scale innovations at all levels is key.

In this workshop, we aim at exploring new ways of technology-enhanced learning within an enterprise on the way to enterprise 2.0, and the role of learning technology in the transformation process. This includes the exploration of individual perspectives in the form of personal learning environments (in contrast to traditional LMS or VLE), the community perspective, and the organizational perspective (new forms of guidance, e.g., as part of competence management strategies). There is a tension between these different perspectives, which has a huge impact on the success of learning technologies in the enterprise. Therefore, we are also looking for conceptual approaches addressing these issues.

One important aspect in this respect is the consideration of motivational factors affecting the engagement in learning activities and the contribution towards organizational goals: how can we leverage the intrinsic motivation of employees and create learning contexts that keep this motivation alive? What is the effect of social relationships?

An essential part of the workshop will be the interaction of the participants, aiming at a better definition/characterization of enterprise 2.0 and the implications for future research approaches. This will be facilitated by a larger discussion slot which will be moderated and guided by lead questions.

Topics

Topics include empirical, conceptual, and technical approaches in the following areas:

  • Designing personal learning environments
    • Learner as consumer and producer and learner empowerment
    • Relevant tools, services, and architectures
    • Bottom-up approaches for work-integrated learning
    • Connecting knowledge assets, e.g. with mashups, semantic structures
  • Exploring the tension between individual and organizational perspectives on learning
    • Scaffolding and guidance of individual learning processes towards organizational goals (business or competence development goals)
    • Exploring the transitions between individual, community, and organizational learning
    • Learning in distributed communities of practice and collaboration between different enterprises
    • Approaches bridging knowledge management, e-learning, and human resources perspectives
    • Employability, role of different types of e-portfolios
    • Collaborative and participatory competence management
    • Novel educational approaches and learning theories on technology-enhanced individual and organizational learning
  • Motivational and social aspects
    • Motivational and social barriers to informal learning
    • Designing learning environments to leverage intrinsic motivation
    • Awareness of social relationships

Target Group

The workshop aims at bringing together researchers and practitioners concerned with learning in enterprises including includes researchers from different backgrounds like information technology, (vocational) pedagogy, psychology, and multiple fields of expertise like e-learning, knowledge management, human resources, among others.

Submission Types

  • Research papers (up to 10 pages)
  • Position papers (up to 5 pages)
  • Experience reports (short up to 5 pages, long up to 10 pages)

Organization Commitee

Andreas Schmidt, FZI Research Center for Information Technologies, Germany  [main contact, email: aschmidt@fzi.de]
Graham Attwell, Pontydysgu, UK
Simone Braun, FZI Research Center for Information Technologies, Germany
Stefanie Lindstaedt, Know-Center Graz, Austria
Ronald Maier, University of Innsbruck, Austria
Eric Ras, Fraunhofer IESE, Germany

Programme Commitee

Alan Brown, University of Warwick, UK
John Cook, London Metropolitan University, UK
Knut Hinkelmann, University of Applied Sciences Northwestern Switzerland
Helen Keegan, University of Salford, UK
Barbara Kieslinger, ZSI, Austria (TBC)
Christine Kunzmann, Kompetenzorientierte Personalentwicklung, Germany
Tobias Ley, Know-Center Graz, Austria
Johannes Magenheim, University of Paderborn, Germany
Torsten Leidig, SAP, Germany (TBC)
Jeanne Mengis, University of Lugano, Switzerland
Andrew Ravenscroft, London Metropolitan University, UK
Uwe Riss, SAP, Germany (TBC)
Luk Vervenne, Synergetics, Belgium
Amir Winer, Center for Futurism in Education, Ben-Gurion-University of the Negev, Israel
Martin Wolpers, Fraunhofer FIT, Germany
Volker Zimmermann, IMC, Germany

MATURE Kick-Off Meeting at Karlsruhe

Tuesday, April 1st, 2008

Judging from my inbox (more than 1.200 incoming and 700 outgoing mails), the project must have started quite some time ago, but it is actually only tomorrow that the MATURE IP is going to start. The preparation of the kick-off meeting at Karlsruhe has been a lot of work in which I was supported a lot by my colleague Simone Braun, but I’m now really looking forward to the next three days – the team spirit was already incredible at proposal stage. MATURE is about exciting topics, and I have received a lot of positive feedback on the ideas and approach we have at various occasions. So let’s start to make the ideas reality!

From FZI, we have issued a press release both in German and English, and you can find together with high resolution logo files under http://mature-ip.eu/press:

… MATURE builds on the lessons of the failures of organisation-driven approaches to technology-enhanced learning and the success of community-driven approaches in the spirit of Web 2.0. MATURE leverages the intrinsic motivation of employees to engage in collaborative learning activities, and aims at combining it with a new technology-enhanced form of organisational guidance. For that purpose, MATURE conceives individual learning processes to be interlinked (the output of a learning process is input to others) in a knowledge maturing process in which knowledge changes in nature. This knowledge can take the form of classical (learning) content in varying degrees of maturity, but also involves knowledge about tasks and processes or semantic structures (including competence models). The goal of MATURE is to better understand this maturing process, based on a series of empirical studies, and to build tools and services to reduce maturing barriers. …

How the knowledge maturing perspective on learning is spreading

Saturday, January 5th, 2008

Graham Attwell (with whom I will work together in the context of the MATURE IP) has prepared a nice introductory slidecast on the new (?) understanding of learning that forms the foundation of my knowledge maturing perspective on learning in organizations and the role of Personal Learning Environments.

Professional Training Facts 2007

Saturday, November 17th, 2007

The last two days I was at the Professional Training Facts 2007 to present the joint work between me and Christine Kunzmann on Competency-Oriented Human Resource Development as well as a talk by colleague Simone Braun on social aspects in informal learning.
Andreas Schmidt at Professional Training Facts 2007

MATURE IP

Friday, August 17th, 2007

Eventually, it seems to have been worth all the these late evening phone conferences, weekend work sessions, and vacation interruptions… The MATURE IP proposal, which kept me busy in spring (and June for the hearing preparation), had a very successful evaluation (14.5 out of 15 points) in Call 1 of FP7 and (as one of two IPs in the Technology-Enhanced Learning area) officially entered contract negotiations with the EC.

The project is a large-scale continuation of our knowledge maturing research and concentrates on improving maturing of content, semantic structures and processes with the help of a personal learning & maturing environment and a corresponding organizational learning & maturing environment. It brings together an impressive team of excellent and highly motivated people I have always wanted to work with (like Stefanie Lindstaedt & Tobias Ley, Uwe Riss, Knut Hinkelmann, Ronald Maier, and Graham Attwell) or already successfully worked with in projects (like Pablo Franzolini and John Cook). I am really looking forward to coordinating the project.

A very preliminary website for the Integrating Project has been established under mature-ip.eu, but this will be improved soon. Likely project start will be in spring 2008.

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